This article discusses the importance of webmail especially with regard to small and medium businesses. It also discusses some of the common problems faced by web mail users and their subsequent resolutions.
In case of small and medium businesses (SMBs) there is always a requirement for delivering information and carrying out communication through a secure mode. One of those methods to subscribe to a paid web mail service. According to Telstra management, one such service is Bigpond Email.
According to Australia Email Support, Bigpond Email not only provides webmail service, but also additional facilities like maintaining other email accounts and troubleshooting third party mail accounts. A secure mode of communication is essential to ensure that sensitive information does not fall into the hands of unknown parties especially when an SMB is trying to gain a foothold in an already competitive industry.
However, in spite of the secure system of communication webmail users often mention that they require bigpond login support especially, if they have been locked out of the webmail account. Some of the common issues that users often face with the Bigpond Email and theuir subsequent resolutions are as follows:
- If one is locked out of Bigpond webmail account or have forgotten the password, then call up bigpond email Technical Support . The support team will guide one through the troubleshooting process or reset the password at their end, so that one can once again gain access to the webmail account.
- If the webmail account has been hacked, then it is important to check the system for malicious software. Usually, these software latch on to the key strokes and provide sensitive information to the unknown party. In such a case scan the system for the malicious software, remove it from the system and then access the webmail.
- If too many spam mails are getting in boxed into the webmail account, then place in proper filters so that spam and phishing mails are automatically removed. The usage of filters and finding the suitable screening methodology will be explained to the user by the support staff.
Thus, if one feels that the webmail account that is used in one’s workplace has been compromised, then it is essential to inform the technical staff. This will also provide the company with adequate information to prevent intrusion by malicious software. According to Australia Email Support, the best way to safeguard one’s webmail account is to adhere to the security measures.